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Support
Need help with Premiere Pro : Ai video Editor? Send us a message and include your device model, Android version, app version and a short description of the issue.
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Common fixes
Restart the app, confirm storage/media permissions, update to the latest version and retry your export.
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Report an issue
Include steps to reproduce, expected behavior, actual behavior and any screenshot that helps explain the problem.
Frequently asked questions
Why can’t I import a video?
Check that the app has the required photo/video or file access permission and that the media format is supported by your device.
Why did my export fail?
Make sure you have enough free storage, try a lower supported output quality, close other heavy apps and retry.
How do I request data deletion?
Email minddev39@gmail.com with the subject “Data Deletion Request” and describe the information you want reviewed or deleted.